FAQs
Size Guide
Please check out our size guide here.
Product Information & Care
Product care instructions:
- Wash on gentle setting, no more than 30 degrees
- Do not tumble dry
- Iron inside out
- Do not dry clean
Order Enquiries
If you have any questions or concerns about your order, we're here to assist you every step of the way. Whether you need to track your package, modify your order, or have any other enquiries, contact info@latte-monday.com.
UK Shipping
UK orders placed before 2pm are sent the same day.
£4.89 1-3 day delivery including weekends
Code 'LATTE' for free shipping on orders over £75
International Orders
Please note that international orders are subject to additional costs. These may include, but are not limited to, customs duties, taxes, and import fees, which are the responsibility of the recipient.
Shipping costs for international orders will be calculated at checkout, providing you with a clear understanding of the total shipping expenses before completing your purchase.
Returns
We want you to be completely satisfied with your purchase from us. If for any reason you are not satisfied, we accept returns within 14 days of the purchase date. To initiate a return, please ensure the following:
- The item(s) must be unused and in the same condition as when you received them.
- All tags, labels, and original packaging must be intact and undamaged.
- Include proof of purchase, such as your order number or receipt.
Please note the following conditions:
- Returns are eligible for a refund or exchange.
- Shipping fees for returning items are the responsibility of the customer unless the return is due to a fault on our part.
- Refunds will be issued to the original payment method used during the purchase.
- We reserve the right to refuse returns that do not meet the above criteria.
To initiate a return or if you have any further questions, please contact our customer service team at info@latte-monday.com.
Privacy Policy
Please check out our privacy policy here.